1. Check the procedure and deadline first
Record the date the decision report was published and identify the action or decision you are challenging. The deadline and recipient depend on the procedure and the current rules, so check them on the portal on the day you prepare the appeal.
2. Gather the documents
- procurement link and number, lot and procurement method;
- decision report and the disputed part of the decision;
- tender documents and technical specification;
- copy of the submitted bid;
- files or information supporting each argument.
3. Build your arguments
Use the same structure for each ground: what the buyer decided, which requirement was applied, what the bid contained, what evidence shows the decision was inconsistent, and what action you are requesting.
4. Review the text before sending
- are there any requests unrelated to the subject of the appeal;
- do the clause, lot and attachment numbers match;
- do the attached files open;
- are there any personal or confidential details unnecessary for the review;
- is the requested outcome specified.
Common mistakes
The weakest appeals express frustration without providing documentary evidence. Other common mistakes include outdated templates, the wrong recipient, missed deadlines, references to a certificate that was not submitted, and requests to reconsider the entire procurement without identifying a specific violation.
Official sources
- Republic of Kazakhstan Law on Public Procurement
- Public Procurement Rules
- Public procurement portal appeals register
This article does not replace checking the current procedure for the specific procurement.