Acceptance certificate or delivery note cannot be completed
We identify the contract performance stage at which the document stopped being accepted and the product data already entered.
Advice for suppliers
We help assess situations where a product cannot be found in the National Product Catalog, the system requires KZTIN or NTIN, a TRU code does not match a product record, or a delivery note, acceptance certificate or contract cannot be prepared.
When support is needed
Client inquiries use variants such as KZTIN, КЗТИН, NTIN, НТИН, NKT and 'National Product Catalog.' What matters for the review is not the spelling, but the product, document and exact system message.
We identify the contract performance stage at which the document stopped being accepted and the product data already entered.
We check the search query, category, characteristics and existing records in the National Product Catalog.
We compare existing codes with the product and the document the supplier is preparing.
We check the procurement's TRU or OKTRU code against the specification, product record and error text.
We gather the name, intended use, model, manufacturer, unit of measurement and key characteristics.
We prepare a focused inquiry for the system operator, buyer or technical support without unnecessary personal data.
What we do
The consultation provides a clear next step and a list of data to correct, supplement or send to the responsible participant in the process.
We assess the product's intended use and characteristics, existing codes and their connection to the specification. We do not substitute a random similar code.
We check search results, categories, product attributes and the status of an existing record.
We compare the exact error text with the document preparation stage, contract and product data.
We help structure the description and list the characteristics that need supporting evidence.
We explain exactly what is not working, which actions have been taken and what outcome is needed.
We define the sequence of checks and inquiries. Registration and data acceptance decisions remain with the relevant system and organizations.
What to send
Digital signatures, passwords, bank details and complete confidential documents are not needed for an initial review.
FAQ
ADTC is not a government body, the NKT operator or an official representative of the public procurement portal. System procedures may change; check the latest official instructions before taking action.